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Job Descriptions & Responsibilities
While the function and responsibilities of each job description is different, the job requirements for all team members are the same.

Job Requirements

  • Be able to read, understand, and write the English language at an eighth grade level.
  • Be able to perform arithmetical calculations at an eighth grade level in order to be able to make change, complete shift reports and account for numbers in a variety of products.
  • Have sufficient visual ability to check identification and process credit cards
  • Be able to read and understand instructions for operating electronic POS systems and other equipment.
  • Be able to lift up to 50 pounds carrying cases of milk, juices, soft drinks, beer, oil and other merchandise
  • Be able to retrieve or stock merchandise from overhead or under storage.
  • Be able to stock shelves and coolers.
  • Be able to react to a fire by lifting a fire extinguisher weighing 25 pounds and moving it to the fire area.
  • Be able to tolerate exposure to fuel and cleaning product fumes.
  • Be able to climb a stepladder to clean windows.
  • Be able to speak and understand English, including the ability to hear the spoken word.
  • Be able to sweep & mop floors, dust shelves and lift and carry out trash container and place it in the dumpster.
  • Be able to clean the parking lot and grounds surrounding the store.
  • Be able to enter and work in a cooler at a temperature of 32 degrees up to one hour at a time.
  • Be able to stand for 8 hours or longer at a time without a break.
  • Be able to work at any location within a 30-mile radius of your home.  A store assignment will depend on the staffing needs of our company.  Reliable transportation is a must as not all of our stores are on a bus line.
  • Be able to work shifts by yourself.  Single coverage is the norm in some locations.

General Job Descriptions

  • Store Unit Business Manager

    The Store Unit Business Manager is responsible for the efficient and profitable operation of their store. 

    Store Unit Business Managers are required to be 21 years of age, have a valid drivers license, vehicle and proof of auto insurance.  All management members must have a home telephone number.

    The store Unit Business Manager reports directly to the District Manager.  Unit Business Manager Trainees, Assistant Unit Business Managers and other team members report directly to the store Unit Business Manager

    Specific Responsibilities

    • In addition to the Unit Business Manager duties, a Unit Business Manager will be required to perform all functions required of an hourly paid team member or assistant Unit Business Manager from time to time.
    • Be a team member
    • Assure the Company's  business affairs are conducted legally and with equity, integrity and honesty through personal example and proper encouragement.
    • Assumes the responsibility of staffing the store during all hours of operation.
    • Motivate, train and supervise all CSR's for the purpose of obtaining optimum performance and meeting established goals.
    • Project future manpower needs, train and develop suitable replacements.
    • Practice and promote Company safety policies.
    • Implement merchandising programs and follow approved merchandising plans so that the maximum potential of sales is being realized.
    • Be responsible for implementing and monitoring cash control procedures to ensure total compliance with Company Policy.
    • Controlling expenses, including payroll within acceptable levels.
    • Maintain an overall store image that promotes guest appeal in all areas including landscaping, store interior, fuel islands, parking lot, etc.
    • Implement established Company Employment practices and policies including attitudes, applications, time records and all other required legal procedures.
    • Review results with the District Manager to determine if assigned objectives are being achieved.  Implement corrective action per District Manager's instruction.
    • Keep store's files current and neatly organized for review by company personnel.
    • Review Unit Business Manager Trainees , Assistant Unit Business Managers and hourly paid employees performance level daily as it pertains to store operations.
    • Implement all approved plans, 0rigrams and projects per District Manager's instructions.
    • Promote overall cooperation between guest and employees to achieve good courteous relations.
    • Undertake special projects as assigned by the District Manager.
    • Continually review Operations Manual to assist in daily responsibilities
    • Immediately and professionally notify proper persons on all matters of an emergency nature, i.e. injury, fatality, robbery and money losses, etc.
    • Be responsible for all store equipment.
    • Follow operational, administrative and accounting policies and procedures within authority limitations.
    • Coordinate and approve Store Employee vacation schedule with District Manager.
    • Comply with all local and Federal laws and regulations governing the store operation, including sale of alcoholic beverages, tobacco, gasoline, diesel fuel, etc.
    • Keep informed of company activities and inform all employees of those activities, which affect their responsibilities.
    • Develop and maintain a close relationship with local authorities.
    • Keep District Manager informed of any supply price changes.
    • Ensure employees are adhering to correct operational hours.
    • Be familiar with all information required when damage may occur to company or personal property.
    • Keep the District Manager informed as to changing conditions, activities, problems and opportunities in your store.
    • Orders, receives, prices and stocks merchandise from approved vendors.
    • Maintains proper ration payroll hours, according to an approved work schedule.
    • Completes the Shift Analysis and properly retails all vendor invoices.
    • Verifies, prepares and deposits bank deposits on a daily basis and ensures that all money is kept in a secure location at all times.
    • Assemble, verify and submit all credit card sales drafts according to current procedures.
    • Handles all guest complaints in a fair and swift manner.
    • The store Unit Business Manager provides that leadership, Example, Judgment and Attitude necessary to operate a successful Daily's Convenience Store.

     

  • Assistant Unit Business Manager

    The basic function of an Assistant Unit Business Manager is the same as the Unit Business Manager of their store.

    Assistant Unit Business Managers are required to be 21 years of age, have a valid driver's license, vehicle and proof of auto insurance.  All management members must have a home telephone number.

    The Assistant Unit Business Manager reports directly to the Store Unit Business Manager.

    The responsibilities of the Assistant Unit Business Manager are the same as a Customer service representative and Store Unit Business Manager.

     

  • Head Cashier

    A Head Cashier is an Assistant Unit Business Manager in training.

    The basic function of a Head Cashier is the same as the Assistant Unit Business Manager of their store

    Head Cashiers are required to be 21 years of age, have a valid driver's license, vehicle and proof of auto insurance.  All management members must have a home telephone number.

    The responsibilities of the Head Cashier are the same as a Customer service representative and Store Unit Business Manager.

     

  • Customer Service Representative

    Employees are responsible for the proper and efficient operation of their shift, within company policy in such a manner as to ensure that the shift contributes to the increased profitability of the store.

    Specific Responsibilities

    • Observes shift operating hours at all time.
    • Performs specific tasks as assigned by the Store Unit Business Manager or Assistant Unit Business Manager.
    • Gives all guest prompt and courteous service.
    • Follows the work schedule as posted.
    • Stays familiar with the Operations Manual, memos and pricing information.
    • Operates the shift within company guidelines to achieve sales and profit.
    • Prepares a shift change report at the completion of each shift.
    • Properly posts all hours worked.
    • Notifies Store Unit Business Manager of any discrepancies on the shift report.
    • Rings all sales on the register.
    • Accurately posts all voids and over-rings.
    • Advises Store Unit Business Manager of any adverse personnel situations or policy violations.
    • Shares responsibility for controlling the inventory on the shift.
    • Follows company policy regarding security procedures.
    • Follows correct vendor check in procedures.  Management members are allowed to check in vendors only.
    • Protects company assets at all times.
    • Keeps coolers, store shelves and displays fully stocked and fronted.
    • Properly cleans and maintains all equipment as directed.
    • Uses suggestive selling techniques with all guests.
    • Constantly maintains clean conditions in and outside the store.
    • Reports all accidents or injuries to the Store Unit Business Manager immediately.
Disclaimer
The list of job requirements, duties and responsibilities is not exhaustive but is merely the most accurate list of the current job.  Daily's reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.
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